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Facilities & Services

Facilities & Services
Health Care

Medical Insurance

As required by the Ministry of Education, international students must be medically insured throughout their entire period of study  in China. The purchase instructions are as follows:

Students log on to to purchase Group Comprehensive Insurance and provide the receipt to ISO for registration. Please be noted that students without valid Group Comprehensive Insurance will not be allowed to accomplish the registration procedure.

Group Comprehensive Insurance

1. Name of the Insurance: Comprehensive Insurance & Protection Scheme for Foreigners Staying in China of Ping An Annuity Insurance Company, Ltd.

2. The fee of the Group Comprehensive Insurance: 800RMB for one year, 400RMB for half a year.

I. How to purchase

1. Please log on to to purchase the insurance. The payment can be made via online payment. The specific purchase process is attached.

2. You are required to download and print the insurance purchase details including the insurance receipt and other insurance information and submit on the registration day.

3. If your information cannot be found in the system or you fail to complete the online payment, you may purchase the insurance on the registration day with the help of the International College.

II. Contact

For more detailed insurance information, please see or call 24-hour customer service hotline 400-810-5119.

III. Insurance Claim

Please dial +86-4008105119 (24-hour, bilingual) as soon as possible in case of any health problems and emergencies to consult issues regarding the medical treatment, advance payment for hospitalization, insurance claim, and so on.

USTC Hospitals

USTC Hospital is located near the south gate of East Campus. You need to take your campus card and there is a special window for USTC students and staff. 

Time: 8:00-11:45, 14:00 to 17:30 Monday-Friday

Tel: 0551-63602739

Please note:

1. If you need to seek specialized treatment, you can go to larger Public hospitals off-campus which are also covered by health insurance.









Special Clinic

The First Affiliated   Hospital of USTC


No.17 Lujiang Road, Luyang District


International Medical Department

The First Affiliated   Hospital of Medical University


No.218 Jixi Road,   Shushan District


International   Medical Department(No120, Wanshui Road, Gaoxin District

The First Affiliated   Hospital of Anhui University of Traditional Chinese Medicine


No.117 Meishan Road, Shushan District

86- 0551-62838661

The Third People’s   Hospital of Hefei


No.204 Wangjiang   East Road, Baohe District


Anhui Women and   Child Health Care Hospital


No.15 Yimin Road, Luyang District

86-0551- 62649714

If you want to see a dentist, you can go to Hefei Stomatological Hospital


Address: No.265 Changjiang Middle Road

Tel: 0551-62635920 (Day) 0551-62610053 (Night)


Emergency consultation is always available.

Emergency treatment telephone numbers: 0551-63600120 (24hours)

Psychological Health Service


To protect the mental health of students, USTC has set up a Mental health education and counseling center to provide free consultation services for students facing pressure and psychological problems.

Address: 1st Floor, West Side of Old Library, East campus, University of Science and Technology of China

Tel: +86-551-63606003


Opening hours: Monday to Friday 8:00-12:00, 14:00-21:00

If necessary, international students can get psychological consultation service:

1. Telephone consultation:Communicate with the center for consultation service by dialing its telephone number

2. Online consultation: Log into the center's website, go for the "Smile Consultation" column, ask your questions, and the center teachers will answer patiently. (Website address:

3. Face-to-face consultation: Make an appointment by email or phone call in advance, and the center will arrange face-to-face consultation if needed.